“The Home-Start referral was definitely a useful tool for this family. Mum’s volunteer provided her with some useful literature helping her come to terms with her post-natal diagnosis. It did also make mum think about what kind of support she truly needed and it has definitely made her give attending local groups another go. Mum’s overall confidence and level of well-being has increased – she has stated this herself. Her son is now accessing some small groups at the Children’s Centre so is getting opportunities to socialise and experience a wider range of play activities. Good communication – keeping me informed as ever – many thanks.”
Children’s Centre Childcare & Family Support Worker
“A massive support to mum. Because of Home-Start involvement mum was able to access play sessions at the Gateway Centre – a very much needed experience for both children. Thank you for the personalised service you have offered.”
“Gave Mum a lot of confidence. Good to have someone to talk to. Also helped her get out of the house when feeling down. Someone to have another point of view on things. Gave help with caring for child when it was really demanding. Had little trips out for child. Good supportive service for this family when going through difficult time. A valued service”.
“Mum came in to see me two weeks ago to let us know that Home-Start has been a great success and transformed her life”